Curated IT solutions to empower your business
We’re here to assist, optimise and enlighten
We take ownership of the outcome, explain things in plain English and come onsite in Townsville when you need us. Curity looks after the technology that is the lifeblood of every professional business. We specialise in small to medium businesses of around 10 to 35 staff, with a focus on the legal, medical, allied health and accounting sectors. Our managed IT services include cybersecurity, Microsoft 365, backup and recovery, business grade phone systems, technology advice and regular onsite support across Townsville.
Built around how professional practices actually run
Practices like yours share the same pressures: confidential client information, systems that can’t go down during business hours and teams too busy to manage IT themselves. We focus on three types of practice so we can know your software, your obligations and your busy periods.
Law firms
IT support for law firms
Practice management systems, document security, trust money protection and payment fraud prevention, and the IT side of the AML/CTF reforms.
Medical & allied health
IT support for medical practices
Clinical software, reception phones, patient privacy and data breach obligations, and backups you have actually tested.
Accounting & bookkeeping
IT support for accounting practices
Practice and tax software, secure client document exchange, tax-time reliability and protecting client financial data.
One accountable team for your whole technology environment
Managed IT
Day-to-day support, monitoring, patching and documentation, with one team owning the result.
Cybersecurity
A practical security baseline, Essential Eight assessments and help when something goes wrong.
Microsoft 365
Email, Teams, SharePoint and identity set up securely, licensed sensibly and ready for Copilot.
Backup & recovery
Backups measured by whether you can restore them, plus continuity plans for North Queensland conditions.
Phones & internet
3CX and Microsoft Teams calling, call queues for reception and help with business internet.
Advice, projects & AI
Technology planning, office moves, migrations and safe, practical use of AI in your practice.
Clear ownership from the first week
- We learn your environment. Onboarding documents your systems, access, vendors, backups and known risks so nothing is hidden or guessed.
- You nominate an IT Champion. One trusted person in your office who coordinates with us. They don’t need to be technical; your principal or CEO decides what they can approve.
- We own the next step. Every request is recorded, prioritised by its impact on your practice and followed through, including the vendors we deal with on your behalf.
- We review and plan with you. Regular reviews cover security, recurring issues, ageing equipment and the decisions coming up next.
Proof from practices like yours
Real people in Garbutt who come onsite
We are based on Ingham Road in Garbutt and provide regular onsite support across Townsville. Practices outside Townsville are supported remotely, with onsite visits when the work genuinely needs someone there.
Common questions
Who provides IT support for law firms, medical practices and accountants in Townsville?
Curity IT Solutions is a Townsville managed IT provider that focuses on law firms, medical and allied health practices and accounting practices with about 10 to 35 staff. We are based in Garbutt and provide regular onsite support across Townsville.
What does a managed IT provider actually do?
A managed IT provider looks after your technology on an ongoing basis rather than only when something breaks. With Curity that includes helpdesk support, monitoring and patching, security, Microsoft 365, backups, documentation and regular planning reviews. See our managed IT page for what is included and what is quoted separately.
Do you come onsite?
Yes. Onsite support in Townsville is included in our Full Managed plan. Our Remote Managed plan is delivered remotely, and onsite visits can be arranged at our standard rates.
How much does managed IT cost?
Curity’s managed IT plans are priced per user: Remote Managed is $79 and Full Managed is $99 per user per month, ex GST, covering up to 1.5 devices per user. See our managed IT page for exactly what each plan includes.
Talk to us about your practice
A 30-minute conversation to understand your practice, your current IT and whether Curity is the right fit. No obligation and no hard sell.